Welcome to DFW Snow Removal (“we,” “us,” “our”).

Effective Date nov 24/2024
These Terms of Service (“Terms”) govern your use of our website https://www.dfwsnowremoval.com (the “Site”) and any services we provide.

By accessing or using our Site or services, you agree to these Terms.

1. Services Provided

DFW Snow Removal offers snow removal, snow plowing, salting, ice melt, brine application, ice control, sidewalk clearing, and related winter weather services throughout the Dallas–Fort Worth area.

Services may vary depending on weather conditions, availability, accessibility, and equipment limitations.

2. Emergency Service Disclaimer

We provide 24/7 service as available, but response times are not guaranteed during severe weather or hazardous conditions.

We are not responsible for delays caused by:

  • Road closures

  • Extreme winter conditions

  • Traffic or accidents

  • Equipment failure

  • Government restrictions

3. Customer Responsibilities

You agree to:

  • Provide accurate contact and property information

  • Ensure clear access to the service area

  • Secure vehicles, property, and personal belongings before service

  • Notify us of any obstacles, hazards, or special conditions on-site

We are not responsible for damage caused by hidden items such as curbs, rebar, potholes, landscaping, or unmarked obstacles.

4. Property Damage

While we operate professionally and carefully, snow removal carries inherent risks.

We are not responsible for:

  • Pre-existing damage

  • Cracks, potholes, or lifting caused by weather

  • Damage due to unmarked hazards

  • Scratches or marks caused by ice, salt, or equipment operating as intended

If damage is proven to be directly caused by our negligence, we will work with you to resolve the issue.

5. Pricing & Payment

Pricing may vary based on:

  • Property size

  • Snowfall or ice severity

  • Emergency response conditions

  • Equipment required

  • Materials used (salt, brine, ice melt, etc.)

Payment is due upon completion unless otherwise agreed in writing.

Late or unpaid invoices may incur fees.

6. Cancellations

You may cancel scheduled service by contacting us directly.
Once a crew is dispatched, you are responsible for service fees even if cancellation occurs after dispatch.

7. No Guarantees or Warranties

Snow and ice control reduces risk but does not guarantee that all surfaces will be completely free of snow, ice, or slippery conditions.

We do not guarantee:

  • Zero slip-and-fall risk

  • Zero re-freeze

  • Zero weather-related hazards

Winter conditions are unpredictable. You agree that service reduces risk but cannot eliminate it.

8. Limitation of Liability

To the fullest extent permitted by law, DFW Snow Removal is not liable for:

  • Indirect or consequential damages

  • Loss of business or income

  • Personal injury caused by weather, ice, or slips

  • Damages caused by weather or natural conditions

Your exclusive remedy is limited to the amount paid for services.

9. Website Use

You agree not to:

  • Misuse or hack the website

  • Upload harmful content

  • Copy or republish content without permission

We may update or change the Site at any time.

10. Third-Party Links

The Site may contain links to external websites.
We are not responsible for third-party content, security, or privacy practices.

11. Changes to Terms

We may update these Terms at any time.
The “Effective Date” at the top will indicate the most recent version.

Continued use of the Site or services after changes means you accept the updated Terms.

12. Contact Information

If you have questions about these Terms:

DFW Snow Removal
📧 Email: info@dfwsnowremoval.com

🌐 Website: https://www.dfwsnowremoval.com